Refund and Cancellation
Last updated 9 October 2026
1. Digital products
Most of what we sell — courses, books, scanners and tool access — is digital and is delivered immediately or soon after payment. Please read the product page carefully before buying.
2. Refunds
- Once access to a digital product (course, scanner, tool, book) has been given or the file has been delivered, the purchase is generally non-refundable, because the content cannot be returned.
- If a product page states a specific trial or money-back period, that period applies to that product.
- If you were charged but did not receive access, or were charged twice, write to us within 7 days with your payment details and we will fix it or refund the amount.
- Refunds are not given because of trading losses. Trading results depend on your own decisions and the market.
3. Cancellation
- Subscriptions can be cancelled before the next billing date; access continues until the paid period ends. Amounts already paid are not refunded for the unused part of a period unless the product page says otherwise.
- We may cancel access without refund if these terms are broken (for example account sharing or redistributing content).
- If we cancel or discontinue a product, we will refund the unused paid portion.
4. How refunds are paid
Approved refunds go back to the original payment method, usually within 5–10 working days depending on your bank or payment provider.
5. How to ask
Email support@mastermindresearchtech.com or tradewithmasterff@gmail.com with your name, the email used at purchase, the payment ID and the reason.